Quarterly report [Sections 13 or 15(d)]

Segment Information - Schedule of Financial Information for the Company's One Reportable and Operating Segment (Details)

v3.25.3
Segment Information - Schedule of Financial Information for the Company's One Reportable and Operating Segment (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2025
Jun. 30, 2025
Mar. 31, 2025
Sep. 30, 2024
Jun. 30, 2024
Mar. 31, 2024
Sep. 30, 2025
Sep. 30, 2024
Segment Reporting Information [Line Items]                
Total revenue, net $ 78,824     $ 80,530     $ 231,915 $ 237,126
Marketing and promotion 757     1,312     3,323 5,536
Salary and wages 11,324     10,067     33,351 32,306
Professional services (including legal and accounting) 2,885     15,292     27,556 30,478
Rent and occupancy 1,526     4,871     4,805 13,058
Marketing fund expense 8,983     6,423     27,195 20,785
Acquisition and transaction expenses (income) 3,071     3,664     (7,482) 6,962
Other segment items [1] 4,001     9,689     17,115 26,186
Equity-based compensation 2,394     4,983     8,341 13,121
Depreciation and amortization 3,679     4,226     9,608 13,179
Impairment of goodwill and other assets 17,568     4,505     32,411 16,594
Interest income (1,094)     (481)     (2,414) (1,231)
Interest expense 12,917     11,843     37,280 34,644
Income taxes 266     131     1,063 216
Net loss (6,746) $ 1,346 $ (2,659) (18,149) $ (14,343) $ (3,750) (8,059) (36,242)
Product revenue                
Segment Reporting Information [Line Items]                
Costs of revenue 10,246     17,287     32,723 45,786
Franchise and service revenue                
Segment Reporting Information [Line Items]                
Costs of revenue $ 7,047     $ 4,867     $ 15,099 $ 15,748
[1] Other segment items include restructuring expenses of $1,318 and $2,376 for the three and nine months ended September 30, 2025, respectively, and $5,542 and $10,472 for the three and nine months ended September 30, 2024, respectively. Other segment items also include travel expenses, insurance expense, TRA expense, and other selling, general and administrative expenses.